We have heard time and again that Librarians love it when someone musters the courage to ask a question and have a back-and-forth conversation to make sure a connection to the right resources is made. With that in mind, SIGNING Basics has created a training to achieve this goal with your Deaf and hard-of-hearing patrons. Our 2.25 hours of "Customer Service Signs for Librarians" training will help you move forward in achieving your communication goals and feel the satisfaction that a real connection was made.

 

Part #1

In our lively sessions, you learn:

• How to greet a person in ASL

• How to ask if the person needs help

• The appropriate signs and grammar to ask different types of questions in ASL

• Answer questions about checking out books

• How to ask for a library card 

• Tell where to find the restroom, community room, or computers

• Interesting facts about Deaf People and Culture – “Did You Know?”

Training Fee Includes: ​

• Three 45-Minute Sessions

• Guidance from an Experienced ASL Instructor

• Inclusive Handouts with the Signs Taught

• Instructor-led Videos for Self-study

$639 for up to 15 Participants

Part #2

Dive deeper with part two of this two-part series:

• Fingerspelling with ASL Alphabet

• Formal Introductions and Polite Phrases in ASL

• Asking Whq and Yes/No type ASL Questions

• Using Grammar when Asking and Responding to Questions

• Time-Object-Subject-Verb Sentence Construction in ASL

• Important Do's and Don'ts for Interacting with Deaf Patrons

 

Training Fee Includes: ​

• Three 45-Minute Sessions

• Guidance from an Experienced ASL Instructor

• Inclusive Handouts with the Signs Taught

• Instructor-led Embedded Videos for Self-study

$639 for up to 15 Participants
 

Part #3

Our part three session is conversational.  During class one, the participants will review the vocabulary and phrases from parts one and two.   Class two and three, the participants will focus on conversing with the language and improving their signing and receptive skills.  One-on-one conversations with the instructor and with each other round out this training.  Participants will:

• Greet each other

• Introduce themself 

• Sign pleasantries

• Ask questions to determine what help is needed

• Direct individuals to the appropriate resources

• Engage in back-and-forth conversations

• Learn additional, and Interesting Facts about Deaf People and Culture

Training Fee Includes: ​

• Three 45-Minute Sessions

• Guidance from an Experienced ASL Instructor

• Inclusive Handouts with the Signs Taught

• Instructor-led Embedded Videos for Self-study

$639 for up to 15 Participants

 

Our clients enjoy a 10% discount when the series is booked together.